Sunset On The Cliffs Hotel - Negril

the staff was great, made me feel welcome and comfortable, it was clean and spacious room. the air worked great, i will be back in few months

small, friendly staff, beautiful setting and views. very far from a luxury place, it was economical, had a bed, shower, kitchenette; all that I needed.

Loved the location right by the sea. Enjoyed cliff jumping into the sea. Paid $20 per night which was well worth it.

No way to make international calls.

We booked for Sunset at the Cliffs but were moved to Sunset on the Beach without letting us know. In hind sight this was a good idea as this location was better and facing beach and we could go to the other location easily. Location, room and property is perfect and the price was very good.

The staff was so sweet. If they saw us walking around they asked if we needed anything. One staff member ran across the street to buy matches for me when I asked where I could get some! It was private and not crowded, the breakfast was delicious, and we felt relaxed in the serenity and breathtaking views during our getaway from NYC.

The excellent view

staff did not appear to be trained, they were unpleasant, discourteous. we were sent to a room that was not prepared (no towel, bed no made, A/C not working and was expected to wait on maintenance who was not on the coumpond, advatisment indicate internet was free, but a charge was requested. poor lighting on the right wing of the hotel and the general appearance of this area need attention(broons and boxes everywhere).

I loved the friendly staff and the atmosphere was very pleasing to the eye. I really enjoyed my stay with my family and friends. I will definately come for another visit in the near future.

There were not too many vegetarian dishes. Other than that, it was great.

I liked everything about the place.the staf were fabulous and friendly helpful and very polite and hardworking.

The misunderstanding on arrival about my booking,i was asked to stay at the beach resort as sunser on the cliffs were overbooked

The location was beautiful.

The AC malfunctioned and leaked all over one bed. It took 5 phone calls to deal with it. The lady who served breakfast was rude and messed up our order every morning. When attempts were made to correct it she seemed extremely inconvenianced. When we went to check out, the woman in reception did not know how to use the credit card machine and we had to go to Sunset on the Beach (the hotels other location) to settle the bill. I travel lots and like to stay in budget places, but this place was worse than many cheaper places I have stayed in.

Nice

They cancell my room and. Didnot. Tell so when. I. Got there There. I han to pay again. For. A room I taught. I al ready paid for

They had a great view

The service was real bad, the staff need to be train. No customer service the overall experience was terrible

Staff. Pool. Cliffside water. Cliffside sunbathig.

No long distance phone calls from room

The actual cliffs themselves were a neat experience, relaxing.

Sunset on the cliffs advertises that they have free wifi, they don't! It's $12 US a day!! They also advertised that they have snorkeling equipment for rental, they don't! They don't even know of any snorkeling companies to recommend. Lawn chairs were nice and private under umbrellas, however, there were ciggarette butts everywhere!!!They don't have any soap for washing hands, body, or hair!! No live entertainment or anything. Basically just you, the cliffs and a bed.....

The view was breathtaking and waking up to the sound of the waves hitting the rocks could not be beaten. The price was great as compared to other hotels in the same area. The wait staff were very courteous and knowledgeable about the area. The chef went out of his way to cook a nice meal for us even though we arrived minutes before closing.

The hotel should update the bathroom facilities in the room. We were not given a bath mat or shower mat during our stay.

Love the location, staff, views off the cliffs, room views, and the amazing FOOD!!!